Returns

EVERYTHING WE SELL IS RETURNABLE!
NEVER A RESTOCKING FEE!!!

You have 90 DAYS to return for a refund.

All items must be returned in new condition.

HOW TO RETURN AN ITEM FOR REFUND:

1. Send your return back to us for a refund.
2. That’s it!

HOW TO EXCHANGE AN ITEM:

1. Place a new order (online or call 410-990-0005).
2. Send your return back to us for a refund.
3. That’s it!

HOW TO SEND YOUR STUFF BACK:

1. COMPLETE THE RETURN PORTION OF YOUR PACKING SLIP
   No packing slip? No problem! Just include a note with your order number, reason for return, name, phone number, and email address.
2. MAIL IT
   Use a trackable, insured method.

Send to:
Aris Archer Returns
7509 Ridge Rd
Frederick, Maryland 21702
USA

You are responsible for the package until it reaches our address. Returns are usually processed within 2 business days after they’re received by the warehouse. We will refund the purchase price (minus the original cost of shipping) to your original payment method. Your financial institution should credit your account within 3-5 business days. If your return is received more than 90 days past the date of purchase (60 days for PayPal), it is unlikely that we will be able to issue a refund to your original payment method. We will try, but this is something we cannot control. If we cannot process your refund that arrives after 90 days (60 days for PayPal), we will issue store credit.

***If you believe you’ve received a defective or incorrect item, contact us immediately by calling 410-990-0005 or emailing: support [@] arisarcher.com.*** PLEASE DO NOT USE THIS EMAIL ADDRESS TO CONTACT US IF YOU MADE A MISTAKE WHEN YOU ORDERED - CALL US UNTIL YOU REACH US - AND LEAVE A MESSAGE IF IT IS AFTER HOURS

PLEASE NOTE: The following items cannot be returned!

We do not accept returns on:

• Anything that has been worn, used or altered.
• Gift Cards: Gift cards are non-refundable. Merchandise purchased with a Aris Archer gift card will be subject to our normal return policy. Any refund due will be credited back to the gift card.

Please understand, we are just like any other shoe store. We cannot accept worn, cleaned, or altered items back. If you return items that have been worn, washed, or altered, we will mark the box "return to sender" and send it back to you (yes, this happens at least once every two years!).

WE STAND BEHIND OUR PRODUCTS:

If there's any kind of problem that shows up within 6 months we will pay for the repair. Just email us at support [@] arisarcher.com or give us a call and we will be happy to explain the process. 410-990-0005.